11272NAT Course in
Landholder Liaison Officer Services
A first for Australia, this course provides formally recognised, nationally accredited training for Landholder Liaison Officers.
Tailored Delivery: Available for group bookings
Study Mode: In person
Duration: 3 days
Time: 9 am – 4 pm each day
Course Intakes
Location: Melbourne - Dates: 13 –15 October 2025
Fees: AUD$ 2300 per person plus GST (introductory price)
Course Testimonials
Landholder Liaison Officers act as intermediaries between a company, such as a mining, construction or energy firm, and the owners or occupiers of the land near or on where the company might be seeking access to land. Landholder Liaison Officers manage relationships, address concerns and ensure that landholders are informed and properly consulted. TDC Services, the Australian Renewables Academy and Workforce Plus (TOID 3652) are partnering to ensure Landholder Liaison Officers are provided with accredited, industry endorsed, and practical skills to underpin the critical role they play in major developments across Australia.
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Thank you Tom for the in-depth training course in becoming a Landholder Liaison Officer (LLO). Incorporating your firsthand experiences, and engaging the group regularly throughout the course to share their experiences, was a valuable contribution. The course was certainly a key introduction to the industry and me now working as a LLO.
Phill Hatty
Phil found employment as an LLO from undertaking the course.
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This was by far the best course I’ve completed. It was engaging, informative and interesting from start to finish. I was able to ask questions along the way and gain a solid understanding. The course has given me the confidence, knowledge and tools I need to successfully carry out Landholder Liaison tasks. I came in with limited background knowledge and left feeling well prepared.
Kristina Gorman
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The course was well structured, and delivery was first rate. There was ample opportunity for interactions during the day with instructor Tom Everitt. Attendees were given the opportunity to speak of their experiences which added an extra dimension to the course. Tom’s real-life experience shone through as he was able to explain not only the course curriculum but expand on what attendees may encounter in the field.
Steve Talbot
Rivertech Environment & Cultural Heritage Serviceshere
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Strategic communication and stakeholder engagement is fast becoming one of the most important elements of unlocking the pipeline for renewable energy projects across. Best practice community, landowner and stakeholder engagement is a critical piece in continuing important conversations with landowners around access, compensation, relevant legislation, impacts and risk and reputation management. The Landholder Liaison Officer Services course run by Tom Everitt provided valuable tools, strategic thinking and case studies; a road map for individuals and organisations to follow
Trent Woodberry
CPB Contractors
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I recently completed the Landholder Liaison Officer Services course through Workforce Plus and found it to be an incredibly valuable experience. The course was well-structured, informative, and provided a solid foundation for understanding the key responsibilities and best practices in landholder engagement. Tom, who taught this course was an excellent presenter—knowledgeable, engaging, and clearly passionate about the subject matter. His real-world insights and approachable teaching style made the course even more valuable. I would highly recommend it to others looking to enhance their skills in landholder liaison and stakeholder relations.
Brendan O’Hare
Wingwood Services
What you will learn
The units will provide you with the necessary knowledge to undertake effective Landholder Liaison assignments. They include an introduction to the challenges and opportunities in the sector, projects and staging, land access and tenure, effective landholder engagement, working in teams, legislative frameworks, principles of compensation and other key topics.
| Unit Code | Unit Name |
|---|---|
| NAT11272001 | Plan and negotiate a land access strategy |
| NAT11272002 | Demonstrate leadership in the workplace |
| NAT11272003 | Engage with landholders for land access and tenure negotiation purposes |
| NAT11272004 | Develop landholder liaison records and administrative processes |
Learning outcome
A formal qualification – 11272NAT Course in Landholder Liaison Officer Services
More information about this qualification
There is a shortage of experienced landholder liaison staff because of a quickly growing number of renewable energy and linear infrastructure projects around the country, with workforce demand expected to increase in the future.
The first of its kind for Australia, this nationally accredited 3-day short course covers the key knowledge requirements and expectations of a typical Landholder Liaison Officer’s role to engage and negotiate with landholders for infrastructure projects. The course is supported by and comes from consulting industry stakeholders such as: landholders affected by projects, farming associations, legal firms representing both landholders and projects, experienced landholder liaison personnel, various Ministers and government bodies, the Clean Energy Council as well as a huge number of Australian energy companies and developers.
This course brings the following benefits to the industry:
Competency-assessed and accredited Landholder Liaison Officers so landholders, regulators and employers can rely on properly qualified Liaison Officers to undertake this important work
Better landholder relationships with projects, in-turn leading to stronger social licence and ultimately more approvals
Addressing the shortage of experienced personnel needed for this work as their demand continues to increase
Huge opportunities to create jobs and retrain people working in regional and remote areas who upon completing this course would be qualified to join the quickly growing number of energy and linear infrastructure projects around the country.
This is a four-day course which over four units covers the key knowledge requirements and role expectations when working as a Landholder Liaison Officer, such as (but not limited to):
Introduction to the role, its history and current expectations
Typical challenges faced and mitigations
Project stages and differing types of Landholder Liaison
Types of land access and tenure typically used by projects and how it is secured
Planning for landholder engagement
Working within a broader project team, approvals and timelines
Relevant state and federal legislation in the role
Compensation offers and other payments
Initial and ongoing contact
Effective landholder engagement
Issue mitigation
Privacy
Proper record keeping
Progress reporting
Industry software and IT
Accessing land under statutory rights
Safe operations and risk management
Each unit involves appropriate assessments and upon successful completion, attendees receive a national accreditation.
Hear what the graduate says about the course.
Trainer - Tom Everitt
Tom Everitt (course developer and owner) is the Director of TDC Services
and is an experienced land access practitioner who has led and delivered
complex landholder and community engagement programs on major linear
infrastructure projects.
Tom has extensive experience in landholder engagement, compulsory and
voluntary land acquisition, statutory land access, compensation negotiation,
stakeholder engagement, program development and team management.
With an open and honest approach to landholders and stakeholders,
Tom has overseen and negotiated hundreds of land access agreements
for clients for various types of infrastructure.
Prerequisites
No pre-requisite requirements for this qualification.
Assessment
Students will be issued with a Learner Workbook and required to complete either a workplace observation/simulation, written or oral questions, and other assessment tasks as outlined in accordance with the unit requirements. Your Trainer will guide you through the assessment process.
The course is supported by
And many others.